This article explains the end-user login experience when click-through login and account validation features have been enabled. These settings can be managed from Login Profiles and if you are not familiar with settings, see the following article for more information Login Profiles.
Currently, the following validation methods are available:
- Validation code via text message
In this example, we'll cover email validation and the end-user's journey. For information about validation via text message, see the following article Validating an end-user's mobile phone number using a confirmation code
Example #1: Email validation set before the first access
We consider a Venue associated with Login Profile, which is configured for Click-through login, with no information requested under Additional fields and Email validation option enabled.
On first access, the end-user will need to provide an Email address even if this information is not requested under Additional fields.
Then the Welcome Portal asks the end-user to complete the validation process.
The Email address field is asked until the validation process is completed. After this action is done, the field does not ask anything more.
Example #2: Email validation set after the first access
In this case, we consider a Venue with via Click-Through Login Profile with no Additional fields or validation set. So, end-user can sign up without providing any data during first access.
Later, from Admin Panel the Email validation option is enabled.
As mentioned above, no Additional fields or validation methods are enabled at the beginning, so end-users can sign-up without providing any additional data.
Change of configuration
After the first access, the Account validation mode is set to Email. This action can be done through the Admin Panel, by modifying the active Login Profile assigned to the venue.
Now the email validation option is active, but no email address was specified by the end-user during first login/registration.
If the end-user opens the Welcome Portal with the same device used during the first access, Volare will recognize the device's MAC address, and retrieve the details of the end-user, even if authentication is not complete.
The end-user would then need to provide Email address during next access, since email validation was enabled and it's mandatory that end-user provide Email address.
The Email address field is asked until the validation process is completed. After this action is done, the field will not be asked any more.