This article explains the end-user login experience when click-through login and account verification features have been enabled. These settings can be managed from Login Profiles and if you are not familiar with settings, see the following article for more information Login Profiles.
Currently, the following verification methods are available:
- Verification link via email
- Verification code via text message
- Verification link via text message
In this example, we are going to talk about email verification and end-user journey. For any information about verification via text message, see the following article Verifying end-users' phone number using a confirmation code.
Example #1: Email verification set before the first access
We consider a Location associated with a Login Profile with Click-through login, no Registration fields, and Email verification option enabled.
During the first access, the end-user needs to provide an Email address even if this information was not set under Registration fields.
Then the user is asked to confirm the provided email address.
Finally the Splash Page asks the end-user to complete the verification process.
The Email address field is asked until the verification process is completed. After this action is done, the field does not ask anything more.
Example #2: Email verification set after the first access
In this case, we consider a Location that uses Click-Through and has no Registration fields or verification set in the corresponding Login Profile. So, the end-user can sign up without providing any data during first access.
Later, from Cloud4Wi Dashboard the Email verification option is enabled.
As mentioned above, no Registration fields or verification methods are enabled at the beginning, so end-users can sign-up without providing any additional data.
Change of configuration
After the first access, the Primary Sign-Up Verification is set to Email. This action can be done through the Cloud4Wi Dashboard, by modifying the active Login Profile assigned to the Location.
Now the email verification option is active, but no email address was specified by the end-user during first login/registration.
If the end-user opens the Splash Page with the same device used during the first access, then Cloud4Wi recognizes the device's MAC address and retrieves the details of the end-user.
The end-user then needs to provide the Email address.
The Email address field is asked until the verification process is completed. After this action is done, it will not be asked anymore.