Validating end-user's phone number using a confirmation code

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In addition to the traditional validation method "Password via text message", Volare also allows you to verify the phone number of an end-user by sending a verification code. This feature is supported by User Account and Click-Through Sign-up options.

You can enable this feature by clicking on Guest Wi-Fi → Setup → Login Profiles, then select your template. In the Advanced tab of your login profile, select "Validation code via text message" as the Account validation mode.

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If the code-based validation is set, then end-users are asked for the phone number at registration, regardless of other options set in the Login Profile. (This does not apply to Social Login).

After the registration process on the Welcome Portal is completed, Volare sends a text message to the end-user via SMS including a validation code. The end-user has to enter this code in the appropriate input field in order to get full access to the Internet.

User experience

In this example, we consider a Welcome Portal with Click-Through access and code-based validation. No Click-Through additional fields are set.

During the first access, the Welcome Portal asks for the phone number of the end-user. After the end-user enters their phone number, Volare sends a text message with the code and the validation process begins.

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By clicking on Send the code again, the code can be sent again. Please note that it is not possible to click this more than once.

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There are two possible scenarios:

  • The end-user enters the correct code and clicks on the GO button
  • The end-user does not enter the correct code

If the end-user enters the correct code, the validation process would be completed and they can use the service per the assigned Internet plan.

If the end-user does not enter the correct code, the Welcome Portal displays the "invalid code" error and the user can enter the code again. In case they close the window before completing the validation process, the next time the Welcome Portal is opened, they'll be asked to re-enter a phone number. Then they will be redirected to the code validation form.

The first time an end-user is redirected to the code validation form, he receives a text message including the code. In case the window is closed before completing the validation process, the next time they will not receive the code until he clicks on "Send the code again."

As mentioned above, entering the correct code will enable the end-user to have access to the Internet per the assigned plan.

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