Setup Presence Analytics with Aerohive

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This document provides all the necessary steps to enable and Integrate Presence Analytics with Aerohive devices and Volare.

Contact Cloud4Wi Support Team

As a first step, You need to have either Professional or Enterprise edition licenses of Volare. Then open a ticket in our Support Center, informing us that you are going to enable Presence Analytics with Aerohive devices.
The Cloud4Wi Support Team will provide you with the following information:

  • the endpoint URL
  • the customer token (unique for each organization instance)

 

Enable Presence Analytics on your Radio Profile

Log in to the HiveManager NG at https://cloud.aerohive.com/, go to Configure Common Objects, select Policy Radio Profiles on the left-side toolbar, click on your Radio Profile.

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Then scroll down and find the Presence Server Settings fieldset, and set Presence Analytics to "ON".
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Assign your Radio Profile to your device

On the HiveManager NG, go to Monitor Devices, and find and click on your device. Then select Configuration  Interface Settings on the left-side toolbar, and assign the configured Radio Profile to the desired interface.

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Enable the webhooks

On the HiveManager NG, open the Global Settings, then go to API → API Token Management, and create a new API access token by clicking the (+) button.

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Then enter the following values:

Post URL: (the value provided by Cloud4Wi Support Team)
Access Token: (the value provided by Cloud4Wi Support Team)
Message Type: Client Centric
Enable: Yes

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Enjoy

That's all! If you need further assistance with this process, please do not hesitate to open a ticket by using our Support Center.

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