The document provides all the necessary steps to enable and Integrate Heatmaps with Aerohive devices and Cloud4Wi.
Enable Presence Analytics
A prerequisite is that Presence Analytics feature is enabled and configured. Please follow the Instructions in this article: Enabling Presence Analytics with Aerohive.
Configure your floor in the HiveManager
Configure your floor in the Admin Panel
Please follow the instructions in this article on how to add and manage maps on Volare: Adding and managing floors.
- The image that you upload here must be the same uploaded to the HiveManager
- To get the correct value for the Floor hardware manufacturer ID you must do the steps:
- Log in to the HiveManager NG at https://cloud.aerohive.com/, go to Maps and click on the corresponding floor map.
- Look at the URL on your browser, that will be something like https://cloud-va.aerohive.com/#/plan/12345678901234/overview.
Please copy the numeric value in cyan to the Floor hardware manufacturer ID input field (check that there is no white-space before or after the numerical).
Disable old webhooks (version 1)
As the last step, you have to disable webhooks version 1, which are now outdated.
Click on your profile name and then in Global Settings. Then go to API → API Token Management and delete or disable all the version 1 entries.
That's all! If you need further assistance with this process, please do not hesitate to open a ticket by using our Support Center.