Location Analytics with Aerohive

Follow

The document provides all the necessary steps to enable and Integrate Location Analytics with Aerohive devices and Cloud4Wi.

Enable Presence Analytics

A prerequisite for Location Analytics to work is that Presence Analytics feature is enabled and configured. Please follow the Instructions in this article: Enabling Presence Analytics with Aerohive.

Configure your floor in the HiveManager

Log in to the HiveManager NG at https://cloud.aerohive.com/, go to Maps and Click configure your floor. For questions related to this configuration, please contact Aerohive Support or Community.

Configure your floor in the Admin Panel

Please follow the instructions in this article on how to add and manage maps on Volare: Adding and managing floors.

  • The image that you upload here must be the same uploaded to the HiveManager
  • To get the correct value for the Floor hardware manufacturer ID you must do the steps:
    • Log in to the HiveManager NG at https://cloud.aerohive.com/, go to Maps and click on the corresponding floor map.
    • Look at the URL on your browser, that will be something like https://cloud-va.aerohive.com/#/plan/12345678901234/overview.
      Please copy the numeric value in cyan to the Floor hardware manufacturer ID input field (check their is no white-space before or after the numerical).

location-aerohive1.png

Disable old webhooks (version 1)

As the last step, you have to disable webhooks version 1, which are now outdated.
Click on your profile name and then on Global Settings. Then go to APIAPI Token Management and delete or disable all the version 1 entries.
location-aerohive2.png

Enjoy

That's all! If you need further assistance with this process, please do not hesitate to open a ticket by using our Support Center.

Have more questions? Submit a request

Comments