To use Passpoint on your WiFi network, you need to add an additional SSID, different from the one used for offering the Guest WiFi through a captive portal.
For most WiFi vendors, the HW configuration requires the following steps:
- Adding a new SSID with WPA2-Enterprise configuration, pointing to Cloud4Wi RADIUS servers
- Enabling Hotspot 2.0 on that SSID
For each of the supported vendors, you can follow the step-by-step instructions in the related user guides in the section "WiFi Network Configuration".
Note: the same SSID supports both Passpoint authentication and standard WPA2-Enterprise auth, in case you are using the WPA2-E mode of the WiFi SDK.
Important: if the SSID is hidden, the user device won't show the SSID in the list of available networks, even if there is a WiFi Profile installed. The user won't be able to connect to it manually and the device won't connect automatically either.
- Cisco WLC, Cisco 9800
- Aruba (HP) - Wireless Controller
- Extreme - Extremecloud IQ, Wireless Controller
- Cambium - Doc coming soon
- Fortinet
- Mist (Juniper) - Doc coming soon
- Ruckus (Commscope) - SmartZone 6, SmarZone 5.1
- Ubiquiti
If you are using another vendor not listed, please contact our team to double-check compatibility.