What username is assigned to the end-user that registered for the service?

Follow

The methods of assigning usernames to an end-user can be configured by the Tenant through the Access templates section, by setting the Username type option. The following values are allowed:

  • Mobile number: the username for the end-user is based on the mobile phone number that has been provided during the registration. If this phone number does not belong to any end-user currently registered to the Venue, the username will be the phone number. Otherwise, if it already belongs to a registered end-user, and if Multiple Phone Registrations option is enabled, the username will consist of the provided phone number + the "_" character + a numeric suffix.

  • Customer name: the username for the end-user is based on the first name and the last name provided by the end-user. More precisely, the username will consist of: the first 6 letters of the first name (or the whole first name if it has a length less or equal than 6 letters) + the "." character + the first 6 letters of the last name (or the whole last name if it has a length less or equal than 6 letters) + a progressive number used in order to avoid duplicate usernames.

    Example:
    By setting Username type set to Customer Name:

    The username for the user John Doe could be: john.doe1.
    The username for the user Alexander Smithee could be: alexan.smithe1.

  • System generated: the username for the end-user is a random alphanumeric string chosen by the system

  • Email: the username is the end-user's email address.
Have more questions? Submit a request

Comments