Creating a new Service Profile

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Service Profiles are rules or constraints applied to end-users who benefit from services. It is necessary to assign a Service Profile to an end-user in order to ensure that he/she can access the Internet. To learn more, please visit Provisioning: how to assign a Service Profile to an end-user.

In order to create a new Service Profile, the Tenant or possibly the Venue Manager (please see Who manages Service Profiles in a Venue?) can click on the Internet button in the quick access toolbar and then the Create new button in the command toolbar.

For a Service Profile you need to define the following fields. Please note that it is possible to change them at a later time:

Service Properties

Service properties are the basic data to provide for your Service Profiles:

  • Name: the name of the Service Profile. It must be unique for each Tenant.
  • Description: a short description about the Service Profile, useful for displaying purposes.
  • Status: indicates whether the Service Profile can be used or not. A Profile that has been disabled is not available for the end-user.
  • Type: indicates the type of the Service Profile, which can be a Recurrent Profile (with automatic renewal of validity) or a One-Shot Profile (valid for a limited time of navigation).
  • Service model: indicates whether the service is free of charge or paid. In the case of a paid service, the Venue Manager (or eventually the Tenant) can activate the restricted access mode, in order to ensure that the end-user pays before getting access to the Internet.
  • Price: in the case of a paid Service Profile, it indicates the purchase price.
  • Self-Provisioning: indicates whether the Service Profile will appear in the list of Profiles that the end-user can select from the Splash Portal. For more information, see Provisioning: how to assign a Service Profile to an end-user.
  • Service PIN: can be Yes or No. If set to Yes, end-users (after a correct authentication against the Splash Portal) are required to enter an activation code in the special input field before entering the service. If Self-Provisioning is enabled, then this field will be Yes in any case. The purpose of the service PIN is to allow delivery of restricted access services and paid services.

Service parameters

In addition, for each Service Profile, you must configure the parameters regarding the navigation time allowed and the validity interval time for the service. These parameters may differ depending on the Service Profile type, that can be Recurrent or One-Shot.

For a Recurrent Service Profile, the following information is required:
  • Duration: this indicates how long the end-user can take advantage of the service, even during different traffic sessions. After this time the validity of the profile is expired, until it is renewed.
  • Renewal frequency: indicates how often the validity of the profile is renewed.
  • Set validity: this indicates a validity period for the Service Profile. After this period, the Service Profile can no longer be used.
For a One-Shot Service Profile, the following information is required:
  • Duration: indicates how long the end-user can take advantage of the service. After this time the validity of the profile is expired.
  • Expiration: if this is selected, the One-Shot Service Profile is based on "expiration", otherwise on "consumption". For further information please see One-Shot Profiles for end-users.

Regardless of the Service Profile type, it is also possible to set the following options:

  • Force periodic session termination: it is possible to disconnect the sessions of end-users (to whom the plan is assigned), after a set amount of time.
    Please note that, by selecting this option, you can not increase the remaining time of your end-user's session: so if the remaining time of an end-user session is less than the value set here, then the duration of the session can not be modified.




 

Advanced parameters

By clicking on the Advanced parameters link at the bottom of your Service Profile page, it is possible to configure additional parameters in order to limit the bandwidth for your end-users. In most cases you do not need this configuration.
We recommend that you set these fields only if you are fully aware of the implications on your Venue. For further information, please read the following article
Setting QoS parameters on Internet plans.
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