Getting started


[Please note that this article refers to an older version of the product and may be outdated. You can find the most recent guide here]

This quick-start guide will help you set up your Wi-Fi hotspot to use Cloud4wi platform with basic configuration.

What you need before starting

Before starting to use Cloud4wi Control Panel please make sure to have the following:

  1. An Access Point configured to use external Captive Web Portal (see our compatibility list here)
  2. The Identifier of this Access Point (if required, explained later)
  3. The MAC Address of the Access Point (optional for some vendors)

Let's start.

1. Log in to the Control Panel

Log in to the Control Panel at using your Tenant or Venue credentials:

2. Setup a new Splash Portal

Once logged in, you will find an already existing Splash Portal based on the Full Page model.
Anyway, for a complete personalization experience, you can create a new Splash Portal from scratch by opening the Splash Portal section from the quick cccess toolbar on the left, and then clicking on the Create New button to set up a new Splash Portal.
It is possible to create a new Splash Portal starting by a model or, alternatively, by a template. All this information is described in detail in the following article: Different methods to create a Splash Portal.

The procedure of customizing a Splash Portal is very intuitive and may be performed even at a later time.
Anyway you can find more details in the following articles:

3. Configure your access device

Prior to creating your Venue and hotspot, you need to configure your access device to use external Captive web portal. Please note the Identifier and Mac Address of the access device before proceeding.

You can use this complete list of supported AP's, access devices and firmware to pick the best suitable hardware fro your hotspot. For more information regarding the configuration of your access device, please check the dedicated user guides on our support page.

4. Setup a new Venue

Once your Splash Portal is ready and access device is configured, you can proceed to creating your Venue. You can do this by clicking the Venues button from the quick access toolbar on the left.

Follow the wizard and fill in all the information as described below:

  1. Fill General data
    The first step requires you to enter general information such the unique name for the Venue, a short description, its location, its business category (such as hotel, bar, etc.) and the name of its owner.
    It is strongly recommended to feed in the right information, as some applications may need to use this data.

  2. Setup the basic provisioning configuration
    The second step requires the basic configuration of the service management such as Service package, Access template, Splash Portal, On-Net option, default Internet plan and Internet timezone.

    Please note that there are two Access templates available by default:
    • Click-through access: if this access template is assigned to a Venue, then the end-user can log in to the Splash Portal without entering his own access credentials.
    • Username and password: if this access template is assigned to a Venue, then the end-user must provide his own access credentials before logging in to the Splash Portal.

  3. Add the first Hotspot
    Enter a Name and description for your hotspot. Choose the vendor from the drop-down and enter the MAC address and Identifier (if needed). It is mandatory to enter the location details for the hotspot to be able to monitor it on the map.
    For more information on how to activate a hotspot, please read How to add a Hotspot.

Please wait for the success message before navigating away from the Venue wizard.

5. Internet Plans

Once the users have authenticated through the splash page, they need to be assigned to an Internet plan, which controls the access parameters in terms of duration, payment and bandwidth. Clicking on ‘Internet’ option in the navigation pane can set these options. You can choose from one of the pre-existing plans or create a custom one.

  • One Shot: These are one stretch plans that expire after a defined period of time.
  • Recurrent: These plans can be set as recurring on a timely basis.

You can set the Validity for Internet plans to expire after a given period of time or date.

6. App Bar

All pre-existing splash page models include an App Bar and you need to assign apps to this bar before making the splash page available to end user. By default, the App Bar is managed at the Tenant level, but can be delegated to Venue, by clicking on Settings right below the App Bar in Marketplace. To add apps to the App Bar, go to Marketplace from the side bar and click on the App Bar icon.


Now you can drag application from the collection and drop them on the App Bar.


Each of the apps in the App Bar can be configured individually by clicking on their respective icons in Marketplace. For details on customizing your App Bar, please read App Bar: The apps container for your Splash Portal.


7. Additional Options


You can access to the Marketplace section through the quick access toolbar: here you can activate and manage your apps. You need to decide beforehand if the tenant or the Venue Manager will manage the apps. For more information on how to setup and manage your apps, please read Marketplace: set up and manage your applications.


The Control Panel comes with some default country, language and branding options. These options may need to be changed to match your regional specifications.
You can edit these data by clicking the Settings button at Tenant and Venue level.

From here you should be able to manage:

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