Marketplace: set up and manage your applications

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[Please note that this article refers to an older version of the product and may be outdated. You can find the most recent guide here]
 
The Solution provides a bundle of integrated application modules that can be seen and accessed by end-users on the Splash Portal.
These applications are managed by the Tenant through the Control Panel. The number of applications available depends on the license that is assigned to the Tenant. Through the Control Panel, the Tenant can perform the following actions:
  • Enable applications for each Venue
  • Configure and manage the applications
The Tenant establishes which applications are available for each Venue. The Tenant can also directly manage the applications for each Venue, or allow a Venue Manager to self-manage them.
To view the available applications, you must click on the Marketplace button in the quick access toolbar.

The available applications listed in the Marketplace section are:

 

My Apps

You can access the My Apps page by clicking on Apps in the quick access toolbar.

List of installed applications

In the main screen of this section you can find the list of installed applications for your Tenant / Venue.
On the top part of this section you can filter installed applications by their category:

  • All
  • Basic
  • Premium

 

List of uninstalled applications

On the top-right of the page, you can access to the Marketplace page, that contains a list of available applications that are currently uninstalled.
There are more detailed applications as you scroll down in this page.

 

User Journey

By clicking on the Settings button, it is possible to access the page and configure some common settings for the applications. You can find more detailed applications below in this page.


Managing your applications

By clicking on the icon of the application, it opens the management section in the Control Panel.



Setting access policies for your applications


By clicking the button for an application, you can set access policies. You must specify one of the following values:

  • Management: this indicates who is able to configure the application. It is possible to set the following values:
    • Unified: only the Tenant is able to configure the application. The configuration setting is applied to all Venues managed by the Tenant. Venue Managers are not able to perform any actions. In this case only the Tenant is able to uninstall the application.
    • Differentiated: each Venue can be configured separately.
      The settings depend on the value specified for the Responsibility option,
      (as explained below).
      Please note that a Tenant will display an application set in this way with a gray icon (instead of a cyan one).

  • Responsibility: this option is available only if the Management is Differentiated. One of the following values must be specified:
    • Tenant: the Tenant can manage and configure each application for any Venue independently, through the options in the Apps tab of the Venue section for the desired Venue.
    • Venue: the Tenant and the Venue Manager are both able to configure the applications. The Venue Manager can do this by clicking on the Manage button, the Tenant has to open the Apps tab in the Venue section, for the desired Venue.

 

Uninstalling applications

By clicking on the button (Uninstall), if available (depending on the options above mentioned), the Tenant or the Venue Manager can remove an application from the work space. The application can be installed again at a later time.

 

Marketplace (uninstalled applications)

You can access the Marketplace from the My Apps page described above. In this page you can find the list of available applications that are currently not installed.
On the top part of this section you can filter installed applications by their category:

  • All
  • Basic
  • Premium


On the top-right of the page, you can access the My Apps page, that contains a list of applications that are currently installed.

For the listed applications, you can perform the following actions:

  • Install
  • Get more info

Installing an application

By clicking on the Install button, you can install the selected application and move it to My App page.

Getting more info

By clicking on the More info link on an application, you can see a display of the application's details and its entire description.



User Journey

You can access the User Journey page from the My Apps page described above.



In the User Journey section of Settings, it is possible to set trigger options from this page.
In detail, it is possible to force end-users to complete some operations through the applications (for example: viewing an advertisement, or completing a survey) when the following events occur:

  • Connect: the event occurs when the end-user connects to the main page of
    the Splash Portal.
  • Sign-up: the event occurs after the end-user clicks on the Register button. Please note that the registration page is not shown until the event is completed.
  • Sign-in: the event occurs after the end-user has entered his access credentials. The end-user is not able to access Internet until the event is completed.
  • Sign-out: the event occurs after the end-user clicks on the Logout button.
    Please note that the end-user's session does not stop until the event is completed.

The Occurrence option allows you to limit the frequency of triggered actions during an event. There are two choices:

  • Everytime: by selecting this value, the action is triggered whenever the particular event occurs, without restrictions.
  • Once every 24 hrs: by selecting this value, the action associated with the particular event is triggered only once and then triggered again after 24 hours, if possible.

For each event type it is possible to select a maximum of two applications, with contents depending on the type of the application. Applications that can be chosen for this purpose include:

  • Advertising
  • Advertising Lite (only for the Sign-in event)
  • Coupons
  • Coupons Lite
  • Survey

Please note that it is no longer possible to set these options in the configuration of the application. The campaigns in AdvertisingAdvertising Lite and Survey, will not work until this part is also configured correctly.

 

Display options

You can change the details regarding how the application is displayed in the Splash Portal. To do this, you must open the desired application by clicking on the icon of the application and then clicking on the Settings button.

 

Once inside the application, you must set the following fields:

  • Icon: this is the application icon displayed within the App Bar on the Splash Portal.
  • Pre-authentication: this indicates whether the application is visible and can be used when the end-user is not authenticated.
  • Trigger: this indicates that a particular application will be launched in correspondence to an event triggered by the end-user. Not all applications support this feature.
    Please note that each event cannot be bound to more than one application.

 

Changing the name of an application

In order to change the name of an application in all Splash Portal sections, you must create a custom Splash Portal language and then you can modify the name of the applications. Within the same process, you can change application names for all languages supported by the Splash Portal.

For more information, please read Managing custom Splash Portal languages

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