Service PIN: a code for the end-user to activate a Service Profile

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The service PIN is an activation code, generated through the Control Panel, which allows end-users to access the Internet if they are using a Service with restricted access.
An end-user who wants to take advantage of a Service Profile defined with the Restricted access mode enabled is required to enter a service PIN into the appropriate field on the Splash Portal. To get more information about this, please refer to Restricted access page.

Alternatively, the Tenant and the Venue Manager are able to avoid the step for the end-user through the Control Panel, by accessing the Users section from the quick access toolbar, searching and selecting the end-user, and finally clicking Confirm for the Unlock access with PIN option, if available. In this way the end-user is able to use the Service Profile assigned without entering a service PIN.

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