Presence Analytics show data calculated by considering the data all the Wi-Fi devices detected by your sensing hardware. In your Location, you usually have also some devices such as Wi-Fi printers, POSs, tablets and, in general, devices that you use in order to do your job. Furthermore, the people on your staff probably use their own smartphones and for this reason, they could be detected and classified as "Visitors".
All these devices are actually considered in the calculation of the traffic analytics, but for most of the purposes, they shouldn't, since this information does not really regard your customers.
Volare offers the possibility to remove these data from the computation of the traffic metrics, in order to get more accurate data of your business.
Go to Analytics → Settings and find the section called Staff and network equipments filtering. In order to activate this option, please enable the checkbox option called .
Once the feature is enabled, you are able to set some time-based rules in order to exclude your team's and your Location's equipment.
In particular, you can set the following rules:
- Staff devices are all those dwelling more than X hours per day for Y days in a Z days period
- Network equipment devices are all those dwelling more than A hours per day for B days in a Z days period
- A must be greater than X since we assume that a network equipment device is settled on your place, while the smartphone of your staff will move more easily out of the office
- The observation period of two rules will be equal to the same value: Z
You can change the rule and save them by clicking the Save Settings button.
In any moment you can disable this feature by unchecking the option called Enable staff and network equipment filtering