Access Journey

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You can access the Access Journey from Admin Panel clicking on the left-side toolbar, Guest Wi-Fi → Tools → Access Journey.

The Access Journey allows you to build a particular experience for end-users when they connect to the Welcome Portal. When an end-user performs some particular actions in the Welcome Portal (e.g. opening the browser after connecting to the network, signing up, logging in, logging out), it is possible to redirect him/her to display some content configured in the applications (advertising, surveys, coupons, etc.) in order to create a particular experience. In this case, we say that you are "triggering" some applications.

In particular, you can trigger one or two applications when the following events occur:

  • Connect: the event occurs when the end-user connects to the main page of the Welcome Portal.
  • Sign-up: the event occurs after the end-user clicks on the Register button. Please note that the registration page is not shown until the event is completed.
  • Login: the event occurs after the end-user has entered his access credentials. The end-user is not able to access the Internet until the event is completed.
  • Disconnect: the event occurs after the end-user clicks on the Logout button. Please note that the session of the end-user is not stopped until the event is completed.

The Occurrence option allows you to limit the frequency of triggered actions during an event. There are two choices:

  • Every time: by selecting this value, the action is triggered whenever the particular event occurs, without restrictions.
  • Once every 24 hrs: by selecting this value, the action associated with the particular event is triggered only once and then triggered again after 24 hours, if possible.

For each event type, a maximum of two applications can be selected, with contents depending on the type of application. Applications that can be chosen include:

  • Advertising
  • Advertising Lite (only for the Sign-in event)
  • Coupons
  • Coupons Lite
  • Survey

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