The term Provisioning refers to how an Internet plan is assigned to an end-user. There are three provisioning modes:
- Assisted Provisioning
Auto-Provisioning (Default Internet Plan)
In Auto-Provisioning mode, a Default Profile is assigned directly to the Venue and all new end-users registering to that Venue will be assigned the default Internet Plan, without the need for a system user to manually assign or an end-user to request a plan.
It is possible to set any Internet plan, among those available as the Default Profile, independently of its type. During registration, if the plan is in restricted access mode, the end-user is redirected to a page within the Welcome Portal asking for an Access Code.
When the Plan has been "consumed", the end-user is redirected to a page within the Welcome Portal, where it is possible to choose a new Plan (Self-Provisioning).
The Self-Provisioning mode allows end-users to autonomously choose their desired Internet Plan, straight from the Welcome Portal. Cases where the end-user is asked to choose a Plan are:
- If no Default Profile has been assigned to the Venue (Auto-Provisioning).
- If there are no valid or enabled Internet Plan assigned to the end-user.
The Self-Provisioning mode can be enabled for all existing Internet Plans, which will be notified as a possible choice for the end-user during the Self-Provisioning process, in the cases described above.
The Assisted Provisioning mode is when the Venue Manager manually assigns an Internet Plan to an end-user, through the Users section of the Admin Panel. This procedure can also be performed by the Company Manager, for service and support purposes, descending to the Venue level.