The System Manager is a user who has access to the Cloud4Wi Dashboard and has full or limited access depending on the role defined while creating the account. To access the Managers section, click on the quick access toolbar on the left Manage → Settings → Managers. From here you can manage existing users or add a new user.
- An Organization Manager is able to see all System Managers of the Organization and is also able to view the Location Managers of a particular Location by getting down to the Location level.
- A Location Manager is able to see all Location Managers that are registered to the same Location.
Each Organization/Location can contain at least one manager with "admin" rights, who is the only one having the ability to create new System Managers in the platform. The system Managers created hereafter are able to access the platform according to their role, but they are not "Admin" and they cannot create new System Managers. You can view a table showing all System Managers and their roles:
- Username: the username for the end-user
- Name: the full name of the end-user (first and last name)
- Role: A set of privileges allocated to the end-user.
- Admin: this field indicates if the manager is able to create and delete other users. Usually, the "admin" is the first manager created in an Organization/Location instance.
By clicking on the single System Manager, you can view the following information:
- First Name
- Last Name
- Phone number
- Username
- Role
and you can perform the following actions:
- Lock / Unlock: allows you to disable the selected System Manager account without having to delete it. By clicking on the Unlock button you can enable access.
- Edit: allows you to update the previously entered data.
- Reset password: allows you to reset the password to access the Cloud4Wi Dashboard.
- Delete: allows you to permanently delete the selected System Manager. This action is available if the logged system user is "Admin".
If you have many Managers in a single instance, it is possible to use the search filter to refine your results.
As already mentioned, "admins" can create new users. During this process, the following information is required:
- First Name
- Last Name
- Phone number
- Role
- Send activation details by email: a notification e-mail to the provided e-mail address, including the access credentials for the Cloud4Wi Dashboard. The email does not need to be sent.
- Send activation details by text message: a notification text message to the phone number including the access credentials for the Cloud4Wi Dashboard. The text message does not need to be sent.
First access
Please read First-time login to the Cloud4Wi Dashboard to learn more about the first access of a System Manager to the Cloud4Wi Dashboard.
System Manager roles
Currently, the following available roles are:
- Full: This role has full access to all the sections (the "classic" System Manager).
- Analysis: this role only has access to Analytics.
- Applications: this role only has access to Applications.
- Provisioning: this role can access the following sections: Dashboard, Users, Guest Wi-Fi and Manage.
- Marketing: this role can access the following sections: Dashboard, Analytics, Apps, Splash Page.
- Customers: this role can only access the Users section.