Login Profile configuration and options

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The user sign-up process can be configured from Login Profile, and you can create templates with different sign-up options. Templates can be applied to any venue to define the user sign-up process, examples of templates:

  • User account with Social Login
  • Click-through with Social Login
  • User account without Social Login

You can create a new template from scratch by going to Guest Wi-Fi → Login Profiles from the quick access toolbar on the left. Click Add, assign a name and then proceed to configure the following options:

  1. Sign-up
  2. Access restrictions
  3. Other
  4. Social Login

Each section includes a group of options. By setting the unlock option next to each configuration, the company owner can delegate configuration controls to the Venue Manager of each corresponding Venue.

On the contrary, setting the lock option will only let those at Company Level make changes, and the configuration option will not be visible to Venue Managers. If all configuration options of a section are locked, then the whole section is hidden from Venue Managers.

 

1. Sign-up

 

The sign-up section includes three categories: Sign-up, User account and Click-through.

In Sign-up the following options are available:

  • Smart Authentication: this is a type of MAC authentication that ties devices to user accounts and on second login pre-authenticates users when they open the Welcome Portal. As a result, they will be presented with the Logged In Welcome Portal and there is no need to authenticate. See the following article for more details: Smart Authentication.
  • Sign-up: here you can select the desired sign-up method from the following options: the standard Username/Password, click-through connection, or none:
  • Username/Password: this option enables the classic user registration form where end-users need to register and receive a username and password.
  • Click-through: this option enables the click-through mode, where end-user need to provide information requested by the company or venue manager. In this mode, the registration form, self-care page and password recovery page are not displayed on the Welcome Portal.
  • None: none of the registration methods above are selected. You can still enable the Social Login option.

 

A. Username/Password:

The User account category is visible only if the Sign-up method is set to User account. The following options are available:

  • Username type: by selecting this option you can determine how the system builds a username for a registered end-user. Options include:
    • Mobile number: the username for the end-user is the mobile phone number provided during registration. If the phone number does not belong to any registered end-users, the username will be the phone number. Otherwise, if it already belongs to a registered end-user, and if Multiple registrations of the same mobile number option is enabled, the username will consist of the provided phone number + a numeric suffix.
    • Customer name: the username for the end-user is based on the first name and the last name provided. More precisely, the username will consist of: the first 6 letters of the first name (or the whole first name if it is 6 letters or less) + the "." character + the first 6 letters of the last name (or the whole last name if it 6 letters or less) + a progressive number used in order to avoid duplicate usernames.

    • Example:
      By setting Username type set to Customer Name:

      The username for the user John Doe could be: john.doe1.
      The username for the user Alexander Smithee could be: alexan.smithe1.

  • System generated: the username for the end-user is a random alphanumeric string chosen by the system.
  • Email: the username is the end-user's email address.
  • Allow sign-up from the Welcome Portal: by selecting this option, it is possible to establish whether an end-user can register through the Welcome Portal. The possible values for this option are:
    • Yes: the end-user can register directly through the Welcome Portal (autonomous registration).
    • No: the end-user should go to the Venue Manager in person and ask for personal access credentials.
  • Registration fields: by selecting this option, it is possible to specify fields that will be requested from end-users in the registration form. If no fields are specified, the default registration fields will be prompted to end-users. It is possible to enable the following fields:
    • First name
    • Last name
    • Email
    • Birthday
    • Gender
    • Phone number
    • Personal ID
    • Personal ID (Brazil)
    • Passport number
    • Country
  • Mandatory registration fields: by selecting this option, you can specify which of the Registration fields specified (in the previous option) are mandatory. If no fields are specified, default mandatory fields will be prompted to end-users.
  • Allow multiple accounts with the same mobile number: by selecting this option, it is possible to determine if the system can accept two or more end-users with the same mobile number within the venue. The possible values for this option are:
    • Yes: multiple registrations with the same phone number are allowed. In this case, if Username type is set to Mobile Phone, the username will consist of the provided phone number + a numeric suffix.
    • No: multiple registrations with the same phone number are not allowed. If the phone number provided is already used in the venue, then the end-user receives an error until another mobile number is entered.
  • Allow multiple accounts with same email: by selecting this option, you can determine if the system can accept two or more end-users with the same email address within the venue. The possible values for this option are:
    • Yes: multiple registrations with the same email address are allowed. In this case, if Username type is set to Email, the username will consist of the provided phone number + a numeric suffix. For example: doe@cloud4wi.com2
    • No: multiple registrations with the email address are not allowed. If the email address provided is already used in the Venue, then the end-user receives an error until another email address is entered.
  • Show Sign-up confirmation: by selecting this option, it is possible to show a confirmation page to the end-user, where all information provided during the registration is displayed.

B. Click-through

In Click-through mode, the following options are available:

  • Explicit acceptance of statements: If this option is set to Yes, then the end-user is required to click on the Terms of Use and Privacy Policy checkbox before going online. Otherwise, these statements are displayed but the checkbox is not visible. The end-user implicitly agrees to the clauses by clicking the Go online
  • Additional fields: By configuring this option, it is possible to require the end-user to enter some personal data, such as:
    • First name
    • Last name
    • Gender
    • Phone number
    • Email
    • Country
  • If no fields are specified, then the end-user is able to authenticate without providing any details. This data is only necessary during the first initial access. For subsequent accesses, the Welcome Portal will recognize the end-user based on the MAC address of their device. Please note that each time end-users enter new information, a new field is set through the Admin Panel and they will be asked to accept the Marketing clause (which is optional for end-users). Cloud4Wi always considers the end-users' last choice considering the marketing clause.

 

2. Access restrictions

In Access Restrictions there are two groups of feature that are exclusive, that are:

  • Sponsor validation
  • Access Restrictions (others)

Once you enable the Sponsor validation, the remaining Access Restrictions are disabled.

A. Sponsor validation

The sponsor validation is a feature that allows a end-user to get the access to the Internet only after having been enabled by qualified people (that is called "sponsor"). You can learn more about this feature here: Sponsor validation.
In this section you can configure the options below:

  • Sponsor validation: you can set up this feature by using the following options:
    • None: the "sponsor validation" is disabled, and you can enable all the remaining access restrictions.
    • Multi Sponsor: this option enables the "sponsor validation" and disables all the remaining access restrictions. Sponsors can be any people having a valid e-mail address at a domain specified in the option Sponsor email domains. The end-user will be asked to enter the email of the sponsor during the first access and will be able to get the access to the Internet only when the sponsor approves the access.
      • The Sponsor email domains option must contain all the allowed domains for the sponsor, separated by commas.
    • Single Sponsor: this option enables the "sponsor validation" and disables all the remaining access restrictions. You can specify a single email address for the sponsor. The end-user will be able to get the access to the Internet only when the sponsor approves the access.
      • The Sponsor Validation Email option must contain the single email addres for the sponsor

B. Access Restrictions

As described below, you can use all the remaining access restrictions when the Sponsor validation is set to None.

  • Account Validation: by selecting this option, it is possible to enable the validation process during the end-users' registration. The possible values are:
    • None: there is no validation during the registration process.
    • Inbound text/call: after registration, the end-user needs to call or send a text message to a specified phone number in order to receive access credentials. This option can be selected only if "User account" is set at the Sign-up.
      • Enable Inbound call: by selecting this option, it is possible to enable the system to accept inbound phone calls from registered users. The possible values are:
        • Yes: inbound phone calls made by end-users are accepted.
        • No: inbound phone calls made by end-users are not accepted.
      • Enable Inbound SMS: by selecting this option, it is possible to enable the system to accept inbound text messages from end-users. The possible values are:
        • Yes: inbound text messages sent by the end-users are accepted.
        • No: inbound text messages sent by the end-users are not accepted.
        • Password via Text message: after registration, the end-user will receive a text message which includes the access credentials. This option can be selected only if "User account" is set at the Sign-up.
        • Email: if this option is set, then the system sends an e-mail confirmation message to the email address provided by the user. The end-users can validate their email address by opening a validation URL provided in the message. This option can be selected if "User account" or "Click-through" is setup at Sign-up.
        • Validation code via text message: after registration, the end-user will receive a text message which includes the username and a verification code. The end-user is able to go online and use the service after entering the correct verification code on the appropriate web form on the Welcome Portal. This option can be selected if "User account" or "Click-through" is selected at Sign-up.
      • Access code for foreign users: by selecting this option it is possible to establish if a registered end-user with an international mobile phone number needs an identification PIN to access the service. The possible values are:
        • Yes: the end-user needs an identification PIN to access the service.
        • No: no identification PINs will be prompted to end-users, regardless of the mobile phone number they provide.
      • Shared password: by selecting this option, it is possible to ask the end-user to enter a shared password available to all end-users accessing the Venue (regardless of type of authentication).

 

3. Other

 

In Other, following options are available:

  • Terms of use: by selecting this option, you can customize the Terms of Use shown to the end-user. The possible values are:
    • Default: the content is the default message that comes with the platform.
    • Custom: the company or venue manager can write a custom message for all languages supported by the platform.
  • Privacy policy: by selecting this option, it is possible to customize the Data Protection window shown to the end-user. The possible values are:
    • Default: the content is the default message that comes with the platform.
    • Custom: the company or venue manager is able to enter a custom message for all languages supported by the platform.
  • Promotional communications policy: by selecting this option, you can ask end-users to agree to receive marketing communications from the service provider. You can send communications using the following applications: Emails and Triggered Campaigns. The possible values are:
    • No: end-users will not be asked to receive any marketing communications. End-users won’t be able to accept or decline marketing communications and will not receive them at all.
    • Opt-in to receive promotional communications: end-users will be asked to click on the checkbox if he or she wants to receive marketing communications.
    • Opt-out of receiving promotional communications: end-users have a choice not to click on the checkbox if he or she does not want to receive marketing communications.
      If Opt-in or Opt-out are enabled, then it is also possible to choose between displaying the default text or a custom one for any supported language.
  • Pre-check Terms of Use: this is displayed only if Enable marketing clause is set to Opt-in. If you check this option, the marketing clause will appear checked by default on the Welcome Portal. Otherwise it will not be checked.
  • Enable self-care portal: by selecting this option, you can enable the My profile section for the Welcome Portal. If enabled, end-users can display and update their personal data, unregister from the service, check for active internet plans, and check the list of traffic sessions in the past. This option is not available if the Sign-up method is set to "Click-through". The possible values are:
    • Yes: the My profile section is available to end-users.
    • No: the My profile section is not available to end-users.
  • Allow password recovery from Welcome Portal: by selecting this option, it is possible to choose whether the password recovery is allowed for end-users or not. This is not available if the Sign-up method is set to "Click-through". The possible values are:
    • Yes: end-users are able to recover passwords to access the service by clicking on the appropriate link within the Welcome Portal.
    • No: i end-users cannot automatically recover passwords and must go to the venue manager in person to obtain credentials.
  • Show logout button: by selecting this option, you can enable the "log out" link on the Welcome Portal. Please note that there is a list of devices that do not support logging out from end-users to a RADIUS server. If your device is on this list, the "log out" link will not be displayed, even if you selected Yes in the menu. The possible values are:
    • Yes: the logout action is allowed for an authenticated end-user.
    • No: the logout action is not allowed for an authenticated end-user. The end-user will be automatically disconnected by the system.
  • Send welcome email at sign-up: by selecting this option, it is possible to send end-users a welcome email after they register on the Welcome Portal. This feature works for all sign-up methods supported by Volare, when a valid email address is specified for the end-user account. The possible values are:
    • Yes: the platform sends a welcome email after the end-user registers.
    • No: no welcome email is sent after the end-user registers.
  • Send welcome email once logged in: if this option is enabled, then end-users receive a welcome email after authentication on the Welcome Portal. This feature is supported during Sign-up with both User account and Click-through, when a valid email address is specified for the end-user account. The possible values for this option are:
    • Yes: the platform sends a welcome email after the end-user logs in.
    • No: no welcome email is sent after the end-user logs in.
  • Display welcome box on the landing page: by selecting this option, it is possible to show the welcome box after end-user authentication. The possible values for this option are:
    • Yes: the welcome box is displayed.
    • No: the welcome box is not displayed.

 

4. Social Login

 

This section allows you to select the social networks that are available in the Social Login feature. The following options are available:

  • Enable: by selecting this option, you can enable or disable Social Login on your Welcome Portal. The possible values are:
    • Yes: Social Login is enabled on the Welcome Portal.
    • No: Social Login is disabled on the Welcome Portal.
  • Social Login validation: by selecting this option, you can enable the validation process when the end-user authenticates through social network. The possible values for this option are:
    • None: no validation is needed during the registration process. End-users can immediately log in through their social network's access credentials.
    • Send a text or call: after the registration process, end-users must call or send a text message to a specific phone number in order to validate his or her social network's access credentials.
    • Receive code via text message: after the registration process, end-users are required to provide a valid phone number to receive a text message including the credentials needed to access the service.
      Please note that this input field is disabled if the Sponsor Validation is enabled on the Access restrictions tab.
  • Enable Facebook: if social login is enabled, you can choose to set Facebook as the Social Login channel. The possible values are:
    • Yes: Facebook Social Login is enabled on the Welcome Portal.
    • No: Facebook Social Login is disabled on the Welcome Portal.
  • Enable LinkedIn: if social login is enabled, you can choose to set LinkedIn as the Social Login channel. The possible values are:
    • Yes: LinkedIn Social Login is enabled on the Welcome Portal.
    • No: LinkedIn Social Login is disabled on the Welcome Portal.
  • Enable Twitter: if social login is enabled, you can choose to set Twitter as the Social Login channel. The possible values are:
    • Yes: Twitter Social Login is enabled on the Welcome Portal.
    • No: Twitter Social Login is disabled on the Welcome Portal.
  • Enable Google+: if social login is enabled, you can choose to set Google+ as the Social Login channel. The possible values are:
    • Yes: Google+ Social Login is enabled on the Welcome Portal.
    • No: Google+ Social Login is disabled on the Welcome Portal.
  • Enable Google: if social login is enabled, you can choose to set Google as the Social Login channel. The possible values are:
    • Yes: Google Social Login is enabled on the Welcome Portal.
    • No: Google Social Login is disabled on the Welcome Portal.
  • Enable VKontakte: if social login is enabled, you can choose to set VKontakte as the Social Login channel. The possible values are:
    • Yes: VKontakte Social Login is enabled on the Welcome Portal.
    • No: VKontakte Social Login is disabled on the Welcome Portal.
  • Enable Instagram: if social login is enabled, you can choose to set Instagram as the Social Login channel. The possible values are:
    • Yes: Instagram Social Login is enabled on the Welcome Portal.
    • No: Instagram Social Login is disabled on the Welcome Portal.
  • Enable Foursquare: if social login is enabled, you can choose to set Foursquare as the Social Login channel. The possible values are:
    • Yes: Foursquare Social Login is enabled on the Welcome Portal.
    • No: Foursquare Social Login is disabled on the Welcome Portal.
  • Enable Pinterest: if social login is enabled, you can choose to set Pinterest as the Social Login channel. The possible values are:
    • Yes: Pinterest Social Login is enabled on the Welcome Portal.
    • No: Pinterest Social Login is disabled on the Welcome Portal.
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