If this feature is enabled for the organization account, then it is possible to set QoS additional parameters for any Internet plan.
Cloud4Wi uses RADIUS standard attributes in order to set QoS parameters. Of course, it is necessary that your access device supports this feature.
If limits are not set in the correct way, please check if your device supports this feature or not.
Here's a complete list of the compatible devices and firmware. If your device is not here, then it doesn't support QoS.
- Cambium Network
- Ruckus Wireless (Controller and Standalone)
Please also note that for some devices, you can set connection policies on the Cloud4Wi Dashboard by specifying the ID (Filter-ID) of a policy configured locally. Cloud4Wi sends the ID during the authentication process and the access device applies it to the user session.
You can use Filter-ID based policies if you are using the following hardware manufacturers:
- Cisco Meraki
So, if you find that bandwidth limits are not correctly applied, please make sure that:
- Your device is included in the list above
- The access point where the end-user is connected has been entered with the correct value of Router type.
See the following article for details on this: How to add an access point.
How to set QoS
If the feature is enabled for your organization account, then you will find the Advanced parameters link at the bottom of the creation and modification pages for an Internet plan.
After clicking on that link, it is possible to display and modify the following parameters related to QoS:
- Max Download Bandwidth (kbps): by specifying this value, it is possible to limit the download bandwidth for an end-user to the specified value. An empty or zero value means unlimited.
- Max Upload Bandwidth (kbps): by specifying this value, it is possible to limit the upload bandwidth for an end-user to the specified value. An empty or zero value means unlimited.
- Filter Id: by specifying this value, you can use a policy configured directly in the interface of your device.
How QoS works
Your changes will not be immediately applied to end-users. They will be applied according to the following rules:
- Rules for Recurrent Internet plans:
QoS limits for end-users will be updated when the Internet plan is renewed.
For example, if the Renewal frequency for the Internet plan is "Daily", then QoS limits will be applied at 00:00 of the next day, according to the Internet timezone selected in the Location.
- Rules for One-Shot Internet plans:
QoS limits are applied only to the One-Shot Internet plans that are assigned after the change.
If a One-Shot Internet plan was assigned to an end-user before the change of QoS limits, then limits will not be applied. Otherwise, limits will be applied.
What happens if an end-user has many Internet Plans already assigned?
If an end-user has multiple Internet plans assigned, with many different QoS limits set, then the following rules are applied:
- the Platform processes all Internet plans assigned to the end-user. Then compares all Max Download Bandwidth values and finally sets the lowest value as the actual limit of Max Download Bandwidth.
- the Platform processes again all Internet plans assigned to the end-user. Then compares all Max Upload Bandwidth values and finally sets the lowest value as the actual limit of Max Upload Bandwidth.