Account and subscription details

You can view and manage your organization account data by going to Manage → Account.

This page consists of the following sections:

• Details
• Licenses
• Data and privacy
  
  

Details

This section is read-only and contains the details of your Organization or Location.

Licenses

This section displays the details of the license constraints assigned to the Organization or Location.

The following items are available:

Services

• Number of Locations: this item is available only for the Organization. The two values displayed refer to the number of Locations currently present, and the maximum number of Locations allowed in the system. If the first number is not lesser than the second one, no further Locations cannot be created in the system.
• Number of Access Points: the two values displayed refer to the number of Access Points currently present, and the maximum number of Access Points allowed in the system. If the first number is not lesser than the second one, no further Access Points for any Location cannot be created in the system.
• Number of Fogsenses: the two values displayed refer to the number of Fogsenses currently present, and the maximum number of Access Points Fogsenses in the system. If the first number is not lesser than the second one, no further Access Points for any Location cannot be created in the system.
• Number of Registered Users: the two values displayed refer to the number of end-users currently registered, and the maximum number of end-users allowed in the system. If the first number is not lesser than the second one, end-users will be not able to register to the service, and the Organizations or the Location Managers will be not able to add new end-users from the Cloud4Wi Dashboard.
• Max. Online Users: the two values displayed refer to the maximum number of end-users that have been simultaneously online in the system, since the time of the first setup of the Solution, and to the maximum number of simultaneously online end-users allowed in the system. At any time, it is not possible to have any number of simultaneously online end-users higher than the one indicated by the second number.

Communications

• Internal Outbound text message: the two values displayed refer to the number of text messages sent to all end-users (since the time of the first set-up of Cloud4Wi, and the maximum number of text messages that it is possible to send. If the first number is not lesser than the second one, Cloud4Wi will not send any text message to end-users, until a new SMS recharge is performed.
• Internal Inbound text/call: the two values displayed refer to the number of text messages or phone calls performed by end-users to confirm their registrations, and the maximum number of text messages and phone calls allowed. If the first number is not lesser than the second one, Cloud4Wi will not confirm further registrations performed by the end-users via text message or phone call, until a new SMS recharge.
  
  

By clicking View details, the Tenant is redirected to a page where it is possible to see statistics about communications. The information displayed are:

• Email
• Outbound SMS
• Inbound SMS/Call
  

It is possible to view the results for all Venues, or only a particular Venue, and view the results for the following time intervals:

• Today
• Yesterday
• Last seven days
• Current month
• Last month
• Last six months
• Current year
• Last year

Data and privacy

This section makes possible to enable the following options:

• Prevent provider support from viewing this organization: by checking this option, Cloud4Wi Team won't be able to do any action in the Cloud4Wi Dashboard behalf of your Organization. Please note that it may be an option to temporarily uncheck this if you are sending a support request to Cloud4Wi Team
• Exclude unknown user data from analytics calculation: by checking this option, unknown users will be excluded from any calculation on our Analytics