June 27th, 2018
Two Factor Authentication
We introduced the option to enable a two factor authentication process to secure access to your Cloud4Wi Dashboard account. This feature is optional and can be enabled by each individual admin form the Managers page. The code is generated using Google’s Authenticator app.
MSP Account for Data Controllers
In the previous release we introduced several security measures to ensure the privacy and security of our customers’ data.
If you are a Data Controller and using the MSP account to manage multiple accounts within your organization, we restored your ability to fully manage the personal data you collect.
Day Parting and Weekday Scheduling of Real Time Campaigns
When you plan a real time engagement campaign, you need to be relevant in content and context. With this release, we introduce the possibility to select the time slots and days of the week when a visitor’s action may trigger a message in the Triggered Campaign tool.
Improved Rate Limits of Triggered Campaigns
Being relevant is extremely important when designing a real time campaign, but it is also extremely important to carefully avoid spamming your customers with too many messages. We improved the capabilities and the user experience of the rate limit settings in the triggered campaigns.
Triggered Campaign UX Improvements
In order to simplify the management of triggered campaigns, we have made some user experience improvements. For example, the option of selecting Access Points and Location by geofence has been removed, and some labels and taxonomy have been improved to be more intuitive.
Volare Splash and Compass
Improved User Export
Week after week, you guest WiFi keeps collecting new visitor profiles that you may want to export and import in your customer data platforms, CRMs and marketing tools. If you don’t want to use the API to automate integration with your system, exporting the data from the Cloud4Wi Dashboard is the second most effective way to achieve this. We improved the export process with the ability to filter the export by record creation date, so you can only export the delta compared to the previous export.
Logout Trigger Removed From Access Journey and Triggered Campaigns
Our Access Journey and Triggered Campaigns tools used to have an option to trigger or show content when the user logs out from the guest WiFi. Due to the advent of the captive network assistant browser, both in Android and iOS, it is very rare that a user keeps the Success page, the one with the Logout button, open in his browser. For this reason, using this action as a trigger for communication has become less effective. For the sake of keeping the product simple, we decided to remove this option, confident that this choice won’t affect your experience.