03/21/2019
Visual email composer
You can now create beautiful emails using the new visual email composer, with an intuitive drag and drop interface and native management of your email media contents. You can then retrieve your email template form the Triggered Campaign when you create a new campaign.
Dwell and Leave triggering events
Engaging customers at the right time is critical to the success of any marketing campaign. To ensure you can design an effective campaign, we introduced two new triggering events in the Triggered Campaign tool.
On top of the existing triggers, “Nearby a Location” and “Enter a Zone”, we can now detect whenever customers “Dwell” a certain amount of time within the Location or in a specific Virtual Zone and when customers “Leave a location”.
Policies versioning and consent collection update
You can now keep track of the changes to your policies (Privacy Policy, Terms of Use and Promotional Communication Policy) by assigning a new version every time you change them. This helps you better control what terms each user accepts.
The policy version that a customer has accepted is also recorded in his/her profile and reported in the customer profile export so that you can filter customers based on what policy version they accepted.
Moreover, when you change the text of one of your policies, you can assign a new version to it and decide to ask existing customers to accept the new terms on their next login into the guest WiFi.
Remember, as Data Controller, you are responsible for updating your Privacy Policy and ensure it complies with GDPR and applicable privacy regulations.
Updated Customer View
The Customer Profile page has been updated with a brand new experience that gives you more emphasis to the important information you hold about each customer.
Tiesse networks integration
Volare Splash and Volare Compass guest WiFi service now support Tiesse network.
Tiesse devices also work with Volare Spaces, supporting all capabilities with the exception of Polygon Zones and Heatmap.
Fortinet FortiPresence integration
Volare Spaces now supports Fortinet FortiPresence service, providing all capabilities with the exception of Polygon Zones and Heatmap.
Minor improvements
- Triggered Campaign reports can be now in Excel for manual processing
- The field Title is used to infer the user's gender in the People Analytics
- Export of troubleshooting and connection logs from the Admin Panel now uses the same process used for exporting users.
Also, the respective API endpoints have been modified, you can retrieve the data faster using the ScrollId parameter instead of the Offset and Limit