Client expectation
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Cisco Meraki
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Cisco Meraki + Cloud4Wi
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Choose among multiple authentication methods
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- Captive portal
Passpoint:
- Onboarding without app: email, QR code, text message, online banner
- Onboarding with app: mobile SDK
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Design the perfect captive portal in line with your company’s look and feel
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- Static, not customizable default captive portal
- Code a custom HTML captive portal
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- Collection of pre-built templates with an easy to use content and style management dashboard
- Custom HTML templates with support of Cloud4Wi design and professional service team
- Consulting on industry best practices
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Provide guests with multiple login options
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Basic and predefined login options with limited configuration capabilities
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Not possibility to combine multiple options together
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Limited support for third-party identity providers
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- Variety of login options that can be combined with flexibility
- Flexible control of login options
- Integration with enterprise identity platforms, such as loyalty and membership programs
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Collect actionable data about guests
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- No collection of guests’ data
- Phone number validation (excludes other methods)
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- Control of guests’ data collected during sign-up
- Progressive collection of guests’ data and consents
- Advanced options for phone number and email validation
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Be compliant with data protection regulations and internal corporate guidelines
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- Basic consent to a single generic text
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- Localizalization of consents and policies
- Advanced consent management
- Consent-based data processing rules
- Parametric data retention rules
- Automatic data minimization
- Easy management of data subject access requests
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Offer paid and/or premium services
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- No pay-per-use and premium service support
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- Pay-per-use service support with online payments
- Definition of multiple free or paid plans with different policies (by time, traffic of QoS) that can be dynamically assigned to each guest based on rules
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Customize the onboarding journey
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- Customization of the onboarding journey by SSID
- Captive portal available in one language at the time
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- Definition of the onboarding journey by assigning templates to locations or groups of locations
- Captive portal content in multiple languages dynamically selected based on guest’s browser
- Publication of engaging content:
- Survey
- Offer
- Advertising
- Interstitial video
- Landing pages with call to actions
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Monitor guest WiFi usage across multiple locations
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- Detailed network usage reporting
- Devices analytics
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- Detailed guest service usage analytics:
- Active users
- Connections and usage
- New/returning
- Contact acquisition insights
- Profile richness
- Registration methods
- Drop rate
- Service troubleshooting insights
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Offer WiFi access to guests in offices while enforcing access control rules
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- Sponsored guest login - email domain filter
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- Sponsored guest login - email domain filter or single controller mode
- The sponsor can decide what access policies to grant to the guest
- Access via pre-shared code send before the visit
- Possibility to invite guests to pre-register before visiting and/or to enroll their devices with Passpoint
- Kiosk portal for registration and generation of individual access codes sent via email and text
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Easily integrate guest WiFi into existing processes
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- Full set of network configuration and management APIs
- Location analytics APIs
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- Data export tool to extract data programmatically in external systems (example, SFTP, CSV, email)
- Rich set of APIs, to extract customer data and keep it in sync
- APIs to execute DSR (Data Subject Requests) and align consent with external systems
- Real-time webhooks on customer events (sign-up, entrance, dwelling, leaving)
- 50+ ready-to-use connectors with external business platforms (eg, Salesforce, Cloud, Cheetah Digital, Mail Chimp)
- Development of custom integrations with third-party systems
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Get support in designing and implementing onboarding journeys
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- Strategic business and marketing consulting
- Implementation services and support
- Advanced data analytics services
- Dedicated customer success manager that ensures alignment with business goals
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