Dear customer,
we are delighted to bring you a preview of our new Compass dashboard. This isn’t an update. We’ve built the new Compass from the ground up, continually enhancing the technology.
Location-based customer insights are at the core of Cloud4Wi's Compass offering, allowing brands to expand their digital reach and improve customer experience. Naturally, we continually listen to our customer feedback and we evolve the solution to better serve their need. That's why we decided to start designing a completely new experience designed from the ground up to maximize the benefit of location-based customer insights.
The new Compass dashboard is in the beta stage. At this time, it includes the most important reports and analysts to track the performances of your initiative. Step by step we will add all the other management capability to allow you to migrate completely to this new version built from the ground up with your business need in mind.
What's new
The new Compass dashboard is designed to help you extract actionable insights from the data collected from your locations.
The first change is the look and feel of the new dashboard. The interface has a fresh, modern appearance with a clean layout. We re-organized the interface to give priority to the most important performance and health metrics.
- The main dashboard gives you an overview of your initiative performances in terms of data collection and the quality of the data.
- The Acquisition dashboard, help your track in detail the performances of your acquisition strategy. This report helps you understand the acquisition performance trends and the breakdown by location. It also helps you assess the quality and richness of the contact profile you collect.
- The Audience Insights dashboard allows understanding who your customers are and how they interact with your locations.
- In the Contacts page, you can explore the entire directory of Contact Profiles. For each contact, you can open its profile page to visualize all the profile attributes and scroll the visitation history.
How to preview it
Login in your Cloud4Wi Dashboard with your Compass account, you'll see a button on the top right corner to open the new dashboard.
What's next
We are working to bring you new features, transitioning step by step forms the legacy Cloud4Wi Dashboard to this new experience.
We love your feedback
At Cloud4Wi we build products based on customer feedback and needs. We'd like to have your feedback, tell us what you like, what you don't like and what you need the most.