Connectors

Cloud4Wi provides a catalog of Connectors, pre-built integrations between Cloud4Wi and external applications that you can configure and enable in a few clicks.

Connectors are available for both Splash and Compass.

If the pre-build connectors don't address your unique use cases, you can use our Dev Toolkit to unleash the full potential of the Cloud4Wi platform, or you can rely on our services to build a Custom Integration tailored to your needs.

Connectors catalog

Cloud4Wi Connectors includes dozens of systems, that span a wide array of application categories, including: 

marketing automation CRM, CDP advertising data warehouses messaging tools booking and appointment management applications event management applications propriety management systems

The updated list of Connectors available in the marketplace is listed in this article:
Connectors Catalog  

But the list is not limited, Cloud4Wi can unlock ANY system you need, just ask to our team what you need.

Use cases

Using Cloud4Wi Connectors you can implement a variety of use cases:

• Synch Contacts data with your system of records (CRM, CDP, etc..)
• Send real-time notification of customer Moments to marketing automation application to trigger real-time communications
• Programmatically synch contacts and event datasets with external data warehouses to access them with your BI tools and create custom reports
• Send real-time notifications to operational support systems and clienteling applications
• Automatically check-in customers upon arrival on your PMS and booking management systems
• Create and synch custom audiences with advertising platforms (such as Facebook, Google, etc..)

Using our Custom Connector service, we can help your organization to create point-to-multipoint data integration flows that unleash the power of your data inside your stack.

Type of connectors

There are different categories of Connectors based on the data processing logic:

• Batch Sync Connectors
  This category of connectors automatically and periodically synch data between Cloud4Wi and your applications. These connectors are usually the best option for synchronizing data for non-real-time use cases. The synchronization frequency depends on the type of application involved and can go from once per hour to once a day. The Connectors in our catalog have pre-defined frequency configurations depending.
  If you need a different scheduling option you can request a Custom Connector to our team.
• Real-Time Connectors
  This category process data and events in real-time. For example, connectors that trigger real-time processes in marketing automation tools fall into this category.

Subscriptions

The Connector Subscription gives you access to use 1 connector of your choice among those in the catalog. The subscription is available as an add-on for Splash and Compass.

Connectors consume resources that we call "executions". Every time a scheduled data synchronization is executed counts as execution. Every time a real-time transaction is processed also counts as execution. 

Your Connector Subscription provides you the following allowances, aggregated across all the connectors you use:

• 3,600 scheduled executions / month
• 50 real-time executions / contact / month