We have a portfolio of different support services based on our customer's various needs. Our support team is a group of highly knowledgeable and experienced specialists that are ready to keep our customers connected and operational.
Cloud4Wi support includes:
- Ticket-based support
- Technical documentation
- Software upgrades and updates
- Business hours web meeting support
When you activate your Cloud4Wi subscription, you'll receive an account to login into this portal, where you can access additional sections, user guides and to the ticket support system.
Support SLA
The support SLAs are defined as part of the Master Subscription Agreement.
Contact us
| TICKET | Web Meeting |
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Schedule a meeting through your CSM |