Once you get your Cloud4Wi Subscription, these are the steps you need to take to be up and running in as fast as a few hours.
Step 1 - First Login
In the same screen, make sure to validate and/or correct your personal and organizational data.
Moreover, the first time you login, you'll be asked to change your password.
Step 2 - Global Preferences
As a first step, is good practice to setup some global preferences in your account in order to minimize the need for changes later. In the Preferences section, you can define the list of languages you want to enable in your Splash Pages, default account time zone, currency, etc...
There are other important settings here, such as the Sender personalization and Data Processing options, but we'll come back to these settings later.
Step 3 - Set up the hierarchy
As a first step, you should create the Locations and for each Location add its Access Points by MAC address. You can also import the access points via CSV if you have many. If require assistance for large networks, our team can assist with the first hierarchy setup.
During the Location setup wizard, you can assign any of the default Splash Pages, Login Profiles. You'll be able to re-assign new templates in bulk once you get to that step. If you don't have special requirements, we suggest assigning the standard Free Internet internet plans as a default plan.
Step 4 - Personalize the guest WiFi experience
Create a new Splash Page (or modify the default one), including your own content and style. We suggest creating and saving an Emulated URL of your Splash Page to simplify the testing.
Create your Login Profile, defining how you want to authenticate your guests. An important settings of the Login Profile are the agreements and policies, but we'll come to this later.
Step 5 - Compliance
Before going live, you need to take care of a few data compliance tasks. Remember, as a Data Controller you are responsible for the Personal Data you collect using the Cloud4Wi solutions, so please make sure to do not skip these important requirements.
- Second, you should review the Data Processing Control option in the Preferences, to make sure the system will perform the different types of data processing based on the obtained consent from each contact.
- Last but not least, you should personalize the email sender used to send email communication, so your customer will see your email address. In order to comply with anti-spam regulations, you might need also to customize the default footer appended to all the marketing emails.
Step 6 - Gateways (optional)
If you plan to use SMS services, you need to create your own Twilio account, setup the Twilio Connect app available in the Marketplace, and set Twilio as the default SMS gateway in the Preferences > Gateways.
If you also want to use your own SMTP Gateway, please configure first the Custom SMTP app that you find in the Marketplace and then assign it as the default method in Preferences > Gateways
Step 7 - Configure the WiFi network
Now that you are done with the software configurations, it is time to put your hands on the WiFi infrastructure. See the article to learn more about how to properly configure your network.
Your guest WiFi service is up and running! We suggest performing some tests on your test or lab network to make sure the user experience is exactly what you expected. In case you incur in any problem, please see how Common Problems FAQ.