On March 24th 2021, we are introducing a new version of the Triggered Campaign tool, simply renamed Campaigns for consistency with the future evolution of the platform that is looking to a more comprehensive omnichannel engagement.
The Campaign tool is released as a separate, independent version available to all new and existing customers. At this time, the Campaign tool is released with the same capabilities and functionalities as the legacy Triggered Campaigns, but this version will see fast updates and evolution in the upcoming months.
New accounts (activated after March 2021)
New Cloud4Wi accounts will only have access to the new Campaign tool.
Existing Accounts (activated before March 2021)
Pre-existing accounts who had at least one active campaign in the Triggered Campaign in the last 18 months will still have access to the legacy Triggered Campaign tool. The existing campaigns won't be impacted, but cannot be changed.
To create a new campaign or edit the existing ones, clients shall migrate to the new Campaign orchestrator, by clicking the yellow banner on top of the page.