What network policies are applied to users with the Passpoint profile?
Can a person delete the Passpoint Wi-Fi profile installed on his device?
What happens if a User downloads twice the same profile?
Will users with the Passpoint profile automatically connect upon arrival?
Can I use Campaign to send Welcome series when users sign up on the OSU Portal?
What is the difference between Passpoint and Hotspot 2.0
Why do we say Passpoint is more secure?
What network policies are applied to users with a Passpoint profile?
Access to the network using a Passpoint Wi-Fi profile follows the same rules applied to standard Guest Wi-Fi users. Each user has an active Internet Plan that usually is assigned at the moment the user is created.
For example, if you create a user via APIs, the user will get assigned the Internet Plan of the Location set in the API call.
If I delete a User that installed the Passpoint profile, will he be able to keep connecting to Wi-Fi?
No, despite having a configuration profile installed on the device, the Wi-Fi access is authorized by the Cloud4Wi platform based on user permissions. If a user is deleted or locked, he won't be authorized on the network.
Can a person delete the Passpoint Wi-Fi profile installed on his device via OSU Portal?
In some cases yes, it depends on the operative system.
iOS devices allow to remove the Profiles in that related section under Settings > General > VPN & Device Management.
On Android devices, it depends on the device vendor, and some vendors do not allow to see and remove the profiles.
What happens if a User downloads twice the same profile?
The user will still be able to authenticate on the network. In fact, if the profiles are generated for the same user id, the profile will contain the same individual credentials of the specific user. Moreover, Android will actually replace the existing profile with the new one, which is exactly the same.
If the user is connected to a Wi-Fi network, will his device automatically switch to the Passpoint network once installed the Passpoint profile?
No, if the user is already associated with a Wi-Fi network (private or public) the device won't force the connection to the new Passpoint network. However, the user can immediately manually switch by selecting the Passpoint network SSID on his device.
Will users with the Passpoint profile automatically connect upon arrival?
Yes, if the network is the only one that the device knows it will definitely automatically connect to it.
If the device has stored passwords for other private Wi-Fi networks, it may choose to connect to one of these networks instead.
Additionally, if the device has previously connected to open Wi-Fi networks (hotspots), it might reconnect to these, depending on several factors. These factors include the device's operating system (either Android or iOS) and the time elapsed since it last connected to that open network.
See In case of coexisting Hotspot and Passpoint network, what network do device connect to? for details
In case of coexisting Hotspot and Passpoint network, what network do device connect to?
If a device has previously connected to open Wi-Fi networks (hotspots), it might reconnect to these, depending on several factors. These factors include the device's operating system (either Android or iOS) and the time elapsed since it last connected to that open network.
For iOS devices, the connection behavior can vary based on whether the device is in use or idle. When the screen is off, iOS devices often connect to Passpoint networks. In contrast, when the screen is on - and the device had connected to the open network within the past two weeks and the user never dismissed the Captive Network Assistant (CNA) popup - it might prefer that open network.
On Android devices, the first time the device comes within range of an open network, it might connect to it. However, over time, Android tends to favor Passpoint networks. Additionally, Google have confirmed the rollout of a patch in the first quarter of 2024 to ensure that Android devices consistently prioritize Passpoint networks under all circumstances.
Over time, downloading the profile leads to a transition in the customer base device, moving from using Captive Portal to Passpoint, along with all the associated benefits
Can I use Campaign to send Welcome series when users sign up on the OSU Portal?
Yes, you can use Campaign to trigger messages when users sign up on the OSU Portal.
What is the difference between Passpoint and Hotspot 2.0
While the two terms are sometimes used interchangeably, although, technically, that’s not quite accurate.
Hotspot 2.0 is an initiative driven by the Wi-Fi Alliance and is broadly based on the 802.11u standard. Passpoint is the certification from the Wi-Fi Alliance that says a piece of equipment works according to the Hotspot 2.0 specifications.
Moreover, Hotspot 2.0 was the name used for first release 2 (R1) of the specification. While R1 networks are still prevalent, there have been a couple of new generations of Passpoint since then (R2 and R2) and it wouldn’t be accurate to also call them Hotspot 2.0.
Why do we say Passpoint is more secure?
Security is always a foremost concern in networking, and the developers at the Wi-Fi Alliance are responsible for working on some of the protocols the entire industry uses to keep safe.
Passpoint adheres to the EEE 802.11u specification – a version of 802.1x. It’s restricted to access points and devices capable of WPA2 and WPA3 authentication, specifically the EAP authentication protocol. That’s the current industry standard for network security.
In the standard hotspot technology based on the UAM protocol, which you know as the classic "captive portal", the radio interface between the client and the access point is commonly not encrypted with WPA2 and WPA3 authentication. Although most of the applications perform encryption at higher-level protocols, such as using SSL, the data of applications that do not implement proper measures may be exposed to security attacks.