To use Passpoint on your WiFi network, you need to add an additional SSID, different from the one used for offering the Guest WiFi through a captive portal.
For most WiFi vendors, the HW configuration requires the following steps:
- Adding a new SSID with WPA2-Enterprise configuration, pointing to Cloud4Wi RADIUS servers
- Enabling Hotspot 2.0 on that SSID
For each of the supported vendors, you can follow the step-by-step instructions in the related user guides in the section "WiFi Network Configuration".
Note: the same SSID supports both Passpoint authentication and standard WPA2-Enterprise auth, in case you are using the WPA2-E mode of the WiFi SDK.
Important: if the SSID is hidden, the user device won't show the SSID in the list of available networks, even if there is a WiFi Profile installed. The user won't be able to connect to it manually and the device won't connect automatically either.
On the OSU Portals setting page of the Cloud4Wi dashboard, accessible from Guest WiFi > OSU Portals, there is only one parameter that needs to be configured, named Operator Friendly Name.
The Operator Friendly Name appears on different screens of the user experience, as detailed in the next paragraphs below.
The Domain Name is a technical parameter that has to be configured in the HW configuration and is used to inform a user device that he can attempt connecting to a certain WiFi network. The end-user never sees anywhere the value of the Domain Name parameter.
What does the user see?
With Passpoint, what the user sees in the list of available WiFI networks in his device is not directly related to the name you give to the SSID. Moreover, there are some differences between how Android and iOS behave.
For both iOS and Android, If the device doesn't have any valid WiFi Profile installed, the user only sees the WiFi network with the name given to the SSID in the HW configuration. This is a WPA2-Enterprise SSID, so if the user clicks on it, he will be prompted to enter a username and password (different experience of iOS and Android - read more here)
iOS
When downloading a WiFi Profile, the user has to complete the installation for, the Settings app.
The name shown on the downloaded WiFi profile is the name you configure in the Cloud4Wi dashboard as Operator Friendly Name
Once the WiFi Profile is installed, in the list of available networks, the iPhone shows the same SSID with the name given in the HW configuration, with added in a second line the Operator Friendly Name, such as in the screenshot below:
The first line is the name you have given to the SSID on the network configuration (in the example above "Network SSID name")
The second line is the Operator Friendly Name you configured in the Cloud4Wi dashboard (in the example above, "Dashboard Operator Name").
Once your device connects to the Passpoint network, the iPhone shows only the name of the SSID, such as in the screenshot below.
Android
When downloading a WiFi Profile, the user is prompted with an alert from the Android OS that includes the name configured in the Passpoint settings of the Cloud4Wi dashboard in the Operator Friendly Name parameter ("Dashboard Operator Name" in the screenshot below).
Once the WiFi Profile is installed, in the list of available networks, Android shows an additional SSID that takes the name of the Operator Friendly Name configured in the Cloud4Wi dashboard.
From Android 11 and above, this network shows two values such as in the screenshot below.
Android 10 and older shows only the name of the Operator Friendly Name parameter.
