Cloud4Wi Platform
NetOps
Cloud Identity Providers
Troubleshooting
- Tool: How to open a support ticket on Zendesk platform
- Tools: Troubleshooting logs, issues report
- Tools: System Health
- Issue: When I connect to the access point I get the “Oops page”
- Issue: Splash Page is slow
- Issue: Connection Logs are missing
OpenRoaming
Compliance center
Inventory administration
WiFi Mobile SDK
Location Events
Account administration
- Getting Started
- First-time login to the Cloud4Wi Dashboard
- Two-factor authentication for the Dashboard
- Dashboard Overview
- Delegate control to Location managers
- Location profiles
WiFi network configuration
- Intro to WiFi network configuration
- List of supported access points and vendors
- Walled garden configuration for the Social Login
- Extreme Networks - Wireless Controller
- Aerohive (Extreme) wireless controller - WPA2 Enterprise configuration
- Aruba Networks (HP) - Aruba Instant (IAP)
Splash Pages
- Creating Splash Pages
- Assigning Splash Pages to Locations
- Splash Page URL: preview and use Splash Pages online
- Splash Pages advanced personalization via CSS
- Splash Page style, languages and redirect
- Splash Page custom languages
Login profiles
- Login Profile configuration and options
- Bulk assignment of a login profile to a location
- Click-through in detail
- Terms and policies acceptance
- Validating end-users' phone number using a confirmation code
- Set up Click-through with email verification
Internet access policies
- Creating a new Internet Plan
- Configuring a default Internet Plan for your location
- Assigning an Internet plan to an end-user
- Default Internet plan and how it's tied to user registration?
- Internet Plans based on access codes
- Configuring Paid Internet Plans
Service Analytics and Logs
- WiFi Service analytics
- Users Analytics - Acquisition
- Users Analytics - Profile
- Custom Report
- Custom Report: Old vs. New KPI Mapping
- Users analytics (Old)
WPA2-Enterprise supplicant setup
Users management
Passpoint
- Passpoint services overview
- Engagement over Passpoint
- Passpoint use cases
- Passpoint Network Configuration
- WiFi Profile Download Page
- Passpoint Portals
Guest WiFi FAQs
- FAQs: Find your questions here
- In the PayPal website, how can I understand where an end-user's payment comes from?
- I expected to be redirected to the Splash Portal, but I get the "Oops" page. What does it mean?
- What is the landing page? How can I configure that?
- Is it possible for an end-user to authenticate outside the Splash Portal?
- Is it possible to create digital ads that can be placed anywhere on the users’ device? Ex. Placing an ad on the right or left side of the page of the users’ phone while using the service.
Contact profiles
Wi-Fi Marketing
- Campaigns
- Smart Contents demo experiences
- WiFi Access Journey
- Promo Page with call to action
- Simplified Click tracking in Campaigns
- JS library to identify customers on landing pages
Data integration overview
Connectors
- Salesforce Marketing Cloud - Custom Connector
- Whitelisting of IP addresses for data access
- Cisco DNA Spaces Integration
- Salesforce Marketing Cloud - AppExchange Connector
- Iterable Connector
- Facebook Custom Audiences Connector
Location Analytics Dashboards
Location analytics management
External services and gateways
Network configuration for WiFi Location Analytics
- Extreme Wireless Controller
- Configuring Aruba for Spaces
- Configuring Fortinet for Spaces
- Configuring Cambium for Spaces
- Spaces - list of supported vendors
- Configuring Cisco Meraki for Spaces