Troubleshooting
- Tool: How to open a support ticket on Zendesk platform
- Tools: Troubleshooting logs, issues report
- Tools: System Health
- Issue: When I connect to the access point I get the “Oops page”
- Issue: Splash Page is slow
- Issue: Connection Logs are missing
- Issue: Password check failed error
- Issue: Looping back on the Splash Page after login
- Issue: Some splash page content is missing
- Issue: When I connect to the SSID I got stuck on a blank page (Cisco equipment)
- Issue: After clicking on the "Go online" button I got a security alert