Guest WiFi FAQs
Frequently Asked Questions
- FAQs: Find your questions here
- In the PayPal website, how can I understand where an end-user's payment comes from?
- I expected to be redirected to the Splash Portal, but I get the "Oops" page. What does it mean?
- What is the landing page? How can I configure that?
- Is it possible for an end-user to authenticate outside the Splash Portal?
- Is it possible to create digital ads that can be placed anywhere on the users’ device? Ex. Placing an ad on the right or left side of the page of the users’ phone while using the service.
- Is it possible to create dynamic banners?
- Is it possible to add additional fields to the registration form?
- What are the Sign-Up options supported by the platform?
- When an end-user recharges their profile paying with PayPal, can they download the receipt of the invoice?
- How do the PIN codes work?
- Is it possible to create Internet plans based on volume?
- Is it possible to upload a video on the Splash Portal?
- Will I lose my previous data if I change my Splash Portal?
- How many Splash Portals can I create?
- Can I allow my Venues to customize a part of their Splash Portals?
- Is it possible to modify the Splash Portal completely, or are there restrictions?
- What types of content can I add on my Splash Portal?
- What are the content blocks?
- Does Cloud4Wi provide a Whitelist to allow certain MAC's / IP addresses to pass through?
- What is the Hotspot identifier?
- Does Cloud4Wi allow hotspot management to monitor if the hotspot is on and working correctly?
- I have a Trial account and currently evaluating Cloud4Wi. Can I setup the PayPal option during the trial and start charging users for the Wi-Fi access and connectivity to the their account?
- Is it possible to import a database of existing end-users?
- I have 20-30 APs per site or over 100 APs. Can I export or upload those APs into Cloud4Wi? Or do I have to configure each of them on the Cloud4Wi platform?
- When a supplicant is logged on to the WLAN, is it possible to log/monitor the supplicant? (web pages he/she is visiting, client mac-address, identity, phone number…. and so on).
- If users go to one place to another, can the map provided by Cloud4Wi track users’ movement such as the precise location users go and things like that?
- Regarding privacy issues, what happens with all the information processed? Is it gathered on Cloud4Wi’s cloud?
- Can Cloud4Wi track the MAC address of users who go one place to another? If the end-user travels to another spot and likes a particular restaurant, can I geo-target the users?
- Where can I monitor my network and users?